How to Be a Great Everything DiSC Agile EQ Facilitator

We’ve all been in training sessions that were interesting in the moment but forgotten by the next day. Everything DiSC Agile EQ is designed to be different. It’s not about abstract theories; it’s about building the practical, in-the-moment skill of adapting your responses to fit any situation. The key to making that learning stick is the person leading the session. A skilled Everything DiSC Agile EQ facilitator doesn’t just explain the eight mindsets; they create a learning lab where people can practice stretching beyond their comfort zones. This article will show you how to move from simply presenting the material to fostering real, lasting behavioral change that strengthens relationships and improves team performance.

Key Takeaways

• Facilitation is about connection, not just content: Your most important role is to create an environment of psychological safety where participants feel comfortable exploring their EQ. This means adapting to the room’s energy and guiding discovery rather than just presenting information.
• Make the learning last beyond the workshop: The real value of Agile EQ appears when it becomes a daily habit. Plan for follow-up activities, encourage the use of the Catalyst™ platform, and help the team integrate EQ language into their regular work to ensure the training sticks.
• Combine DiSC and EQ for a complete picture: Help your team understand that DiSC explains their natural tendencies (the “what”), while Agile EQ provides the strategies to adapt those tendencies to any situation (the “how”). This powerful combination is the foundation for more effective communication and collaboration.

What is Everything DiSC Agile EQ?

If you’ve ever wished your team could adapt to change more gracefully or handle interpersonal challenges with more skill, you’re in the right place. Everything DiSC® Agile EQ™ is a powerful tool designed to build emotional intelligence across your organization. It’s not just about understanding your personality; it’s about learning how to stretch beyond your natural tendencies to meet the needs of any situation. At its core, Everything DiSC Agile EQ “teaches participants to read the emotional and interpersonal needs of a situation and respond accordingly.”

Think of it as a personalized roadmap for navigating the complex world of workplace relationships. Instead of reacting on autopilot, your team members learn to choose the most effective response, whether they’re collaborating on a project, giving feedback, or managing conflict. This ability to adapt is the foundation of an agile culture—one where people are resourceful, resilient, and ready for anything. By focusing on developing this crucial skill, you can help your organization thrive. The program provides a framework for understanding different behavioral styles and equips individuals with actionable strategies to become more effective in their interactions, ultimately improving team performance.

Why Emotional Intelligence Matters at Work

Emotional intelligence (EQ) is the ability to recognize, understand, and manage our own emotions—and to recognize, understand, and influence the emotions of others. In the workplace, high EQ is a game-changer. It transforms how people communicate, collaborate, and lead. The Everything DiSC® Agile EQ™ Profile gives your team “valuable insights allowing them to rediscover workplace interactions.” When people understand their own emotional triggers and recognize the needs of their colleagues, conflict decreases and psychological safety grows. This creates an environment where innovation and collaboration can flourish, making it easier to build effective workplace relationships that are essential for success.

Key Components and Their Benefits

The Agile EQ experience is built around a personalized, 26-page profile that provides deep insights into an individual’s DiSC style and their natural EQ strengths. The profile introduces the eight EQ mindsets—such as being objective, resolute, or empathetic—and shows participants which mindsets come easily to them and which require more effort. The real benefit comes from learning how to adopt the most appropriate mindset for any given situation. The program is designed to teach participants how to “read the emotional and interpersonal requirements of a situation and respond quickly and appropriately,” turning insight into action and fostering greater workplace agility.

How the Agile EQ Assessment Works

The journey begins with a simple online assessment that takes about 15-20 minutes to complete. From there, each participant receives their personalized profile, which can be explored on the dynamic Catalyst™ platform. While the profile itself is rich with information, the magic truly happens in the facilitated session. Led by an expert, the Agile EQ experience “comes to life in a virtual or in-person facilitation experience.” As a facilitator, you guide participants through their results, helping them understand the eight mindsets and practice stretching into less comfortable ones. For those looking to lead these sessions, becoming an Everything DiSC Certified Facilitator provides the credentials and confidence to deliver a high-impact training experience.

What Makes a Great Agile EQ Facilitator?

Becoming a great facilitator for Everything DiSC Agile EQ is about more than just knowing the material inside and out. It’s about creating an experience. Anyone can stand at the front of a room and read slides, but a truly effective facilitator guides participants on a journey of self-discovery. They create an environment where people feel comfortable enough to be vulnerable, curious enough to explore new perspectives, and motivated enough to commit to real change. This requires a unique blend of skills: you need to be a content expert, a group dynamics coach, and a trusted guide all at once.

The best facilitators understand that their role is not to have all the answers, but to ask the right questions. They are masters at reading the room, sensing the energy, and adapting their approach to meet the group’s needs in the moment. They know when to push a conversation forward, when to pause for reflection, and when to share a personal story to make a concept stick. It’s this ability to connect with people on a human level that transforms a standard training session into a pivotal moment of growth for a team. In the sections below, we’ll walk through the key ingredients that separate a good facilitator from a great one, from formal credentials to the subtle art of creating psychological safety.

Essential Qualifications and Certifications

While raw talent and experience are invaluable, formal training gives you the framework and confidence to excel. Pursuing a credential like the Everything DiSC Certified Practitioner is a powerful step. This isn’t just about adding a line to your resume; it’s an immersive experience that deepens your understanding of the DiSC model and its applications. Through a structured certification program, you’ll learn the research behind the tool, practice interpreting reports, and gain access to a community of fellow practitioners. This formal training equips you with a robust toolkit, ensuring you can answer tough questions with confidence and guide participants through the material with credibility and skill. It’s the foundation upon which all your other facilitation skills are built.

Core Skills for Success

Beyond certification, the most impactful facilitators possess a keen sense of emotional intelligence. The core of Agile EQ is learning to read the emotional and interpersonal needs of a situation and respond effectively—and that starts with you. This means honing your ability to listen actively, not just to what is being said, but to what’s left unsaid. It requires empathy to understand a participant’s perspective, even if you don’t agree with it. Great facilitators are also highly adaptable. They can pivot their plan when a discussion takes an unexpected but valuable turn. Your primary role is to guide participants as they discover their own EQ strengths and potential, and that requires being fully present and responsive to the unique dynamics of every group.

How to Create Psychological Safety

A successful Agile EQ session depends entirely on creating an atmosphere of psychological safety. This is a space where participants feel secure enough to share their thoughts, admit their challenges, and be open to feedback without fear of judgment or negative consequences. As a facilitator, you set this tone from the very beginning. You can do this by establishing clear group norms, modeling vulnerability yourself, and framing DiSC as a tool for understanding, not labeling. When you encourage curiosity and treat every comment as a valid contribution, you empower people to engage honestly. This safe environment is the soil in which personal growth and stronger workplace relationships can flourish.

Address Common Facilitation Challenges

Every facilitator, no matter how experienced, faces challenges. You might encounter a skeptic who questions the validity of the assessment, a dominant personality who monopolizes the conversation, or a group that’s hesitant to open up. The key is not to avoid these situations, but to be prepared for them. A great facilitator anticipates these dynamics and has strategies ready. You can use the Agile EQ framework itself to address these moments, for instance, by asking a dominant participant to practice the Composed mindset or encouraging a quiet group to flex into the Outgoing mindset. By framing these challenges as learning opportunities, you can turn a potentially difficult moment into a powerful breakthrough for the entire team.

Get to Know Your Facilitation Kit

Think of your facilitation kit as your co-pilot for every Agile EQ session you lead. It’s so much more than a slide deck; it’s a comprehensive toolkit designed to help you deliver a smooth, professional, and impactful training experience. Wiley, the publisher of Everything DiSC, has poured years of research and expertise into these materials, giving you a solid foundation to build on. When you get your kit, take some time to explore everything inside. The more familiar you are with the resources at your fingertips, the more confident and prepared you’ll feel walking into the room.

A Tour of Your Digital Tools

Opening your Everything DiSC Agile EQ Facilitation Kit is like unboxing a treasure chest of training goodies. Inside, you’ll find everything needed for a successful workshop: a fully-scripted facilitator’s guide, a customizable PowerPoint with professional videos, and a complete set of printable handouts. You’ll also get templates and other resources to help you tailor the session to your team’s specific needs. These intuitive tools allow you to deliver a world-class emotional intelligence program right out of the box.

An Overview of the Training Materials

The quality of the materials in the facilitation kit is what truly sets it apart. The PowerPoint slides are clean and modern, the videos are engaging, and the participant handouts reinforce key concepts. You won’t have to spend hours creating your own content or worrying about whether your presentation looks professional. Everything is polished and ready for you to use. This allows you to focus your energy where it matters most: on connecting with your participants and guiding their learning, rather than getting bogged down in material design.

Guidelines for a Smooth Rollout

The Agile EQ program is thoughtfully structured to create a natural learning progression. It’s built around three core modules: Discovering your EQ mindsets, Recognizing and valuing other mindsets, and Acting to become more agile. This clear, step-by-step pathway makes it easy to guide participants from self-discovery to actionable change. The facilitator’s guide provides detailed instructions for each activity, ensuring you can lead the session with clarity and purpose. This structure helps you build momentum and ensures a smooth, effective rollout.

The Support System Behind You

When you invest in a facilitation kit, you’re not just buying a product; you’re gaining access to a powerful support system. The resources are designed to build your confidence as a facilitator. And when you partner with us at Integris, that support goes even further. We’re here to be your thought partner, helping you prepare for your sessions and think through any challenges. We want to ensure you have everything you need to succeed, because your success helps create healthier workplaces. We believe in building trust-based relationships with our clients, so you can always count on us for guidance.

How to Teach the Eight EQ Mindsets

The heart of the Everything DiSC Agile EQ experience is guiding your team through the eight EQ mindsets. Think of these mindsets as different tools in a toolbox. Most of us tend to grab the same hammer for every job, but a great facilitator helps people see they also have wrenches, screwdrivers, and pliers at their disposal. Your role is to introduce these new tools and create a space where people feel comfortable and confident trying them out.

The goal isn’t to change who someone is at their core. It’s about expanding their range. The Everything DiSC Agile EQ model teaches participants to accurately read the emotional and interpersonal needs of a situation and then choose the most effective response. When you successfully teach these mindsets, you’re giving your team a shared language and a practical framework for navigating complex workplace dynamics with greater agility and skill. This isn’t just a feel-good exercise; it’s a strategic approach to developing a more adaptable and effective workforce.

A Breakdown of Each Mindset

Your first step is to clearly introduce the eight mindsets: Self-Assured, Dynamic, Outgoing, Empathizing, Receptive, Composed, Objective, and Resolute. Your facilitation kit does a fantastic job of detailing each one, so lean on those materials. Your unique contribution as a facilitator is to bring these concepts to life. Use storytelling and real-world examples to illustrate what each mindset looks like in action during a typical workday. For instance, discuss when an Objective mindset is crucial (like during a budget review) versus when an Empathizing mindset is needed (like in a one-on-one conversation about workload). The key is making these abstract ideas feel concrete and relevant to your participants’ roles.

Help Your Team Shift Between Mindsets

Knowing the mindsets is one thing; actively shifting between them is another. This is where practice becomes essential. The Agile EQ profile is your best friend here, as it provides practical insights and encourages participants to identify their default mindsets. Use the exercises in your kit to create scenarios where team members have to consciously stretch into a less comfortable mindset. For example, you might ask a naturally Dynamic and Outgoing person to practice being Composed and Receptive during a simulated high-stakes client meeting. These activities help build the muscle memory needed to improve team performance by adapting responses to better suit the needs of different situations.

Develop Mindset Flexibility

Mindset flexibility is a skill, and like any skill, it strengthens with consistent effort. Frame this as an ongoing journey, not a one-time event. Your role is to foster an environment that supports this continuous growth. Encourage participants to set small, achievable goals based on their personalized Agile EQ reports. For example, someone might commit to practicing the Objective mindset for 10 minutes before making a big decision. By fostering this kind of intentional practice, you help participants become more adept at adjusting their emotional responses. This flexibility is the foundation of a truly agile and resilient team culture, where people can respond to challenges effectively instead of just reacting from habit.

Handle Participant Resistance

Stretching into a new mindset can feel uncomfortable, and it’s natural for some participants to show resistance. They might feel awkward, inauthentic, or even vulnerable. Your most important job here is to create psychological safety. Acknowledge the discomfort and normalize it as part of the learning process. Emphasize that the goal is progress, not perfection. The Agile EQ framework guides participants to discover their strengths and then gently stretch toward less comfortable responses. You can support this by celebrating the effort it takes to try something new. When people feel safe enough to experiment, they are more likely to build the trust needed for building effective workplace relationships.

Design Training Sessions That Stick

A successful Agile EQ session is more than just a presentation; it’s an experience that inspires real change. The goal is for participants to walk away not just with new knowledge, but with the confidence and tools to apply it. Designing a session that sticks requires thoughtful preparation, engaging activities, and a clear plan for follow-up. When you focus on creating a practical and memorable learning environment, you help your team move from understanding concepts to actually using them to improve their interactions. This is where the magic happens, turning a one-time training event into a catalyst for lasting team growth and better workplace relationships.

Prepare for a Successful Session

Great facilitation begins long before you step into the room. Start by getting clear on what you want the team to achieve. Are they struggling with conflict, adapting to change, or communicating across departments? Tailor your talking points and activities to address their specific needs. Review the team’s Agile EQ profiles ahead of time to understand their collective strengths and potential blind spots. This allows you to anticipate group dynamics and prepare relevant examples. The core of Everything DiSC Agile EQ is teaching people to read a situation and respond effectively, and your preparation is the first step in modeling that for your team.

Techniques to Keep Participants Engaged

To keep energy levels high, make your session as interactive as possible. Move beyond the slide deck and use the activities in your facilitation kit to get people talking and moving. Breakout groups are perfect for small-group discussions where participants can share their own experiences and connect the Agile EQ mindsets to their daily work. Use real-world scenarios—either from the kit or ones you’ve gathered from the team beforehand—to make the concepts tangible. The goal is to create a dynamic learning lab where people can practice stretching into less comfortable mindsets in a supportive space, which is key to improving team performance.

Plan Your Follow-Up Activities

The end of the workshop is the beginning of the team’s journey. To make the learning last, you need a solid follow-up plan. Encourage participants to continue their development using the Catalyst™ platform, which offers ongoing learning opportunities. You can also schedule brief check-in meetings or lunch-and-learns to discuss successes and challenges in applying Agile EQ. A great follow-up activity is to have team members partner up as “mindset accountability buddies.” For more ideas, check out our Resource Center for tools that support long-term growth.

Foster Long-Term Team Growth

A successful Agile EQ workshop is a fantastic start, but the real transformation happens when the learning extends beyond the training room. As a facilitator, your role shifts from teacher to coach, guiding the team to embed these new skills into their daily routines. The goal isn’t just a single “aha” moment; it’s about creating a sustainable culture of emotional intelligence that supports ongoing development. This is where you can truly help a team move from simply understanding the concepts to actively using them to navigate challenges, strengthen relationships, and achieve their goals together.

Long-term growth requires a deliberate and consistent effort. It’s about helping the team build new habits. Your guidance can help make emotional intelligence a core part of how the team operates, leading to lasting positive change.

Build Emotional Awareness Across the Team

The foundation of Agile EQ is helping people understand their own emotional responses and recognize the needs of others in any given situation. Your job as a facilitator is to move this from a theoretical concept to a practical skill. Encourage participants to pause and reflect during their workday. You can provide simple prompts for team meetings, like, “What mindset does this situation call for?” or “What emotional needs might be present in the room right now?” The Everything DiSC Agile EQ assessment gives everyone a starting point, but true awareness is built through consistent practice, observation, and thoughtful discussion.

Improve Your Team’s Adaptability

Once your team can read a situation, the next step is responding effectively. This is where adaptability comes in. Your role is to help team members stretch beyond their natural EQ mindsets and comfortably use the ones that don’t come as easily. Use scenarios and role-playing exercises to practice shifting between mindsets. Help them identify their EQ strengths and then create simple, actionable strategies for developing their potential in other areas. The goal is to build a team of agile professionals who can confidently and effectively manage a wide range of interpersonal challenges, ultimately building more effective workplace relationships.

Create a System for Constructive Feedback

Feedback is essential for growth, but it can be tough to give and receive. Agile EQ provides a neutral, objective language that makes these conversations easier and more productive. As a facilitator, you can help the team establish norms for feedback that are rooted in the EQ mindsets. For example, instead of saying, “You were too aggressive,” a team member might say, “I think a more Receptive mindset might have been helpful in that conversation.” This approach depersonalizes feedback and focuses on specific, actionable behaviors, empowering the team to hold each other accountable in a supportive way.

Integrate Agile EQ for the Long Haul

To make Agile EQ stick, it needs to become part of the team’s DNA. Work with team leaders to integrate the language and concepts into their regular processes. This could mean starting project kick-offs by discussing which EQ mindsets will be most critical for success or using the framework in one-on-one coaching conversations. The Catalyst™ platform is an excellent tool for this, offering a space for continued learning and application. By weaving Agile EQ into the fabric of how the team works, you ensure it becomes a sustainable practice rather than a forgotten workshop. If you need a partner in this process, we’re here to help.

Combine DiSC Styles with EQ

As a facilitator, your goal is to help people connect and collaborate more effectively. The real magic happens when you combine the foundational knowledge of DiSC styles with the adaptive strategies of emotional intelligence (EQ). Think of it this way: DiSC tells you what your natural tendencies are, while Agile EQ shows you how to stretch beyond those tendencies to meet the needs of any situation. It’s the difference between knowing your home base and knowing how to travel anywhere on the map.

By integrating these two frameworks, you move participants from simple self-awareness to active, intentional adaptation. They learn not just to recognize different styles but to respond to them with agility and empathy. This combination is powerful because it gives people a practical toolkit for handling complex workplace dynamics. Everything DiSC Agile EQ empowers individuals and teams to enhance their emotional intelligence, ensuring more effective and meaningful workplace interactions. When you help people see this connection, you’re not just teaching a model; you’re building a foundation for a more collaborative and emotionally intelligent culture.

Tailor Your Approach for Each DiSC Style

Every participant walks into your session with a unique DiSC style and a different level of emotional intelligence. Your role is to meet them where they are. Agile EQ gives you the tools to do just that. The framework teaches participants to “read the emotional and interpersonal needs of a situation and respond accordingly.” As a facilitator, you can model this by tailoring your communication and activities to resonate with different styles. For a D-style participant, you might focus on how EQ helps achieve results faster. For an i-style, you could highlight how it builds more enthusiastic and collaborative relationships. This personalized approach ensures every person in the room feels seen and understood, making the learning more relevant and impactful.

Strengthen Team Dynamics

A team that understands both DiSC and EQ is an adaptable one. When team members can identify their collective strengths and challenges through the lens of Agile EQ, they can start having more productive conversations about their dynamics. The Everything DiSC® Agile EQ™ Profile provides participants with valuable insights that allow them to “rediscover workplace interactions.” Instead of getting stuck in style-based conflicts, teams learn to appreciate different mindsets and intentionally stretch to meet their colleagues’ needs. This shared language fosters psychological safety and helps the team build the collective agility needed to handle challenges and collaborate more effectively, ultimately improving team performance.

Create Personalized Development Paths

One of the most powerful aspects of Agile EQ is that it’s not about fixing weaknesses; it’s about building flexibility. It helps people recognize the EQ mindsets that come naturally to them and which ones require more effort. As a facilitator, you can guide participants to “discover their EQ strengths, recognize their EQ potential, and commit to customized strategies for building agility.” This process is incredibly empowering. It shifts the focus from a generic training goal to a personal development journey. By helping individuals create their own action plans, you ensure the learning extends far beyond the workshop, contributing to their long-term growth as effective colleagues and developing leaders.

Improve Communication Across Styles

Clear communication is the bedrock of any healthy team, but it’s often where things break down. Combining DiSC with Agile EQ provides a clear path forward. It’s one thing for a C-style individual to know they need to be more outgoing to connect with an i-style colleague; it’s another to have a framework that shows them how to step into a more Empathizing or Outgoing mindset. By focusing on emotional intelligence, you can bridge communication gaps between different DiSC styles. This leads to more productive collaborations, fewer misunderstandings, and stronger workplace relationships. You’re giving them the skills to not just speak, but to truly connect.

Best Practices for Your Program Rollout

A successful Everything DiSC Agile EQ rollout is more than a single training session; it’s a carefully orchestrated initiative that builds momentum over time. The real magic happens when the insights from the assessment translate into everyday behaviors. To make that happen, you need a solid plan that covers everything from pre-launch communication to post-session reinforcement. Thinking through these steps will ensure your team gets the most out of the experience and that the investment leads to lasting change.

Plan and Prepare for Success

Your rollout begins long before anyone opens their Agile EQ profile. Start by getting clear on your “why.” What specific challenges are you trying to address? Are you aiming to reduce conflict, improve collaboration on a specific project, or generally enhance adaptability? Answering these questions helps you tailor the experience. Once you have your goals, focus on building buy-in. Share your objectives with leadership and participants, explaining what’s in it for them. Simple pre-work, like a kickoff email or a short video, can set the stage and get everyone excited about what they’re going to learn about themselves and their colleagues. This initial effort is foundational to improving team performance for the long haul.

Choose the Right Delivery Method

How you deliver the training is just as important as the content itself. Everything DiSC Agile EQ is flexible and works beautifully in multiple formats. An in-person session allows for rich, dynamic group discussions and activities that can build strong bonds. For remote or geographically dispersed teams, a virtual, facilitator-led experience can be just as impactful, offering convenience without sacrificing engagement. You can also opt for a hybrid model. Consider your team’s culture, schedule, and comfort with technology when making your choice. The key is to select the format that will create the most comfortable and effective learning environment for your specific group. If you’re unsure, you can always partner with an expert facilitator to design the perfect session.

Define What Success Looks Like

To know if your program is working, you first have to define what “working” means. Go beyond simple completion rates and think about the behavioral changes you want to see. Success might look like team members proactively adapting their communication style to connect better with others. It could be seeing fewer misunderstandings during meetings or watching people handle stressful situations with more poise. The Agile EQ profile gives participants powerful insights, but the goal is to turn those insights into action. Communicate these desired outcomes to your team from the start. When everyone shares a clear vision of success, they are more likely to stay engaged and help build a more cohesive team.

Provide Ongoing Support and Development

The initial workshop is a catalyst, not a conclusion. To make the principles of Agile EQ stick, you need to weave them into the fabric of your team’s daily work. The Everything DiSC Catalyst™ platform is a fantastic tool for this, providing a space for continuous learning. Encourage team members to revisit their profiles and compare styles before important meetings. You can also schedule brief follow-up sessions to discuss challenges and successes. Integrating EQ language into regular check-ins and feedback conversations helps normalize these concepts. By creating a system of ongoing reinforcement, you shift Agile EQ from a one-time training event to a sustainable practice for developing leaders and team members at every level.

Related Articles

• Everything DiSC® Agile EQ™
• Everything DiSC® Agile EQ™ Facilitation Kit
• Everything DiSC® Workplace Overview
• Everything DiSC® Workplace Workshop [Course Description]
• Everything DiSC Work of Leaders®

Frequently Asked Questions

How is Agile EQ different from the standard Everything DiSC Workplace profile? That’s a great question. Think of it this way: Everything DiSC Workplace helps you understand your own style and recognize the styles of your colleagues—it’s the foundational map of your team’s personalities. Agile EQ is the next step. It gives you the skills to navigate that map effectively. It’s less about who you are and more about what you can do. It teaches you how to stretch beyond your natural tendencies to respond to the needs of any given situation with greater emotional intelligence.

What if my team is skeptical about “emotional intelligence” training? It’s completely normal for some people to be wary of anything that sounds like a “soft skills” workshop. The best way to address this is to frame Agile EQ in practical, concrete terms. This isn’t about group hugs; it’s about learning how to handle difficult feedback, navigate high-stakes conversations, and collaborate more effectively under pressure. When you connect the training directly to the real-world challenges your team faces every day, they’ll quickly see it as a powerful tool for making their work lives easier and more productive.

How long does a typical Agile EQ workshop take? The program is designed to be flexible to fit your team’s needs. The facilitation kit materials can be delivered in a single half-day session, which usually runs about three to four hours. However, you can also break it up into a series of shorter virtual sessions. The most important thing is to choose a format that allows your team to fully engage with the material without feeling rushed, ensuring they have time for both self-reflection and meaningful group discussion.

Do I have to be certified to use the Agile EQ facilitation kit? You are not required to be certified to purchase or use the facilitation kit. The materials are designed to be very user-friendly. That said, we highly recommend pursuing certification. The training gives you a much deeper understanding of the model, prepares you to answer tough questions with confidence, and equips you with the skills to manage complex group dynamics. It’s what helps you move from simply presenting information to truly facilitating a powerful learning experience for your team.

What’s the best way to ensure our team actually uses these skills after the training is over? The key is to treat the workshop as a starting point, not a finish line. To make the learning stick, you need to integrate it into your team’s daily culture. Encourage everyone to use the Catalyst™ platform for continued learning and to revisit their profiles before important meetings. Team leaders can also incorporate the language of the eight mindsets into their one-on-one check-ins and feedback conversations. When emotional intelligence becomes part of how your team talks about its work, it shifts from a one-time event to a sustainable practice.