Streamlining Operations
Unlisted: Discarded Facilitation Tools and Techniques
This is the “Unlist.” That’s what this list is – three things I’ve tried and discarded from the tool belt. They are “unlisted.”
Read MoreWine and Waste: A Value Stream Primer
Wine and waste. These terms are not typically “paired” in our house. Wine is rarely wasted in the consumption process.
Read MoreYou Can, Even if Management Won’t
Most of us in office jobs have a fair amount of flexibility in how we accomplish responsibilities. There are steps you can take to make your job “leaner”
Read MoreAn Interview with Congress
The Baldrige Criteria for Performance Excellence was created 25 years ago by the federal government to recognize excellence in business.
Read MoreHigh Time for a 5S Rhyme
The manager was full of angst and dismay. As customers whined and complained all day. He told his staff to work harder and smarter.
Read MoreInspire Teams with Why
Spending just a few minutes on the “why” for your team may provide a huge difference in the type of cooperation and collaboration received.
Read MoreA New Culture in Government Services
Using The Leadership Challenge® to Develop a New Culture in Government Services
Read MoreKing County & Integris Featured in ASQ Lean Enterprise Division Newsletter
o help overcome this they worked with Integris as well as internally. Read through the newsletter as attached below for a full review and coverage.
Read MoreThe Four Dimensions of Lean Culture
The Four Dimensions of Lean Culture™ is a highly effective framework for structuring holistic organizational change efforts.
Read MoreThe Four Dimensions of Lean Culture™ – Continuous Improvement
The Four Dimensions of Lean Culture™ – Continuous Improvement
Read MoreThe Four Dimensions of Lean Culture™ – Customer-Focused Purpose
Ultimately, government agencies and other organizations exist to serve one or more customer needs. This is an organization’s purpose.
Read MoreThe Four Dimensions of Lean Culture™ – Enterprise Alignment
To achieve Lean Culture, there must be clarity around the vision, mission and values of the organization. Goals and metrics must be transparent and aligned.
Read MoreThe Four Dimensions of Lean Culture – Cultural Enablers
The Connection Between Lean Culture, Employee Engagement and Leadership. “Leadership is everyone’s business.”
Read MoreThe Five Tenets of Integrated Performance Management
To help our clients optimize their efforts and deliver maximum ROI, we used The Five Tenets of Integrated Performance Management (IPM)™.
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