Catalyst™: The Accelerant to Better Enhance Team Communication at Lumin
Communication Barriers Can Limit Collaboration
In every organization, miscommunication can quietly erode teamwork. For Lumin Digital, a digital banking organization dedicated to solving its clients’ challenges, collaboration is crucial to its success. The entire Lumin team is virtual, so clear communication is absolutely essential. Yet all great leaders know that there is always room for improvement.
These weren’t problems of motivation—Lumin’s people were deeply committed to the organization. Each person brought a unique perspective and approach, but without a common language, they sometimes struggled to understand one another.
Even Strong Teams Can Get Better
Without a shared language for communication, even the best teams can lose momentum. Over time, even minor disagreements can escalate into larger issues—resulting in reduced collaboration, slower decision-making, and a culture where people are hesitant to speak up.
For Lumin, who had been using Everything DiSC® for a long time, there were problems keeping the language alive in the organization. The leadership team saw the potential of Lumin’s teams but felt stuck trying to bridge the communication gaps that developed after a single-session DiSC workshop or assessment.
Like many HR and organizational development professionals, KJ and his team carried the weight of wanting to make meaningful change but not having the right partner or the newest product to make it stick. They weren’t looking for a workshop; they needed a platform that could keep the DiSC learning alive, and a partner who could make that happen.
A Personal, People-First Partnership with Integris
Enter Integris Performance Advisors—a leadership and team development firm known for its partnership-first approach. Integris introduced Catalyst™, a powerful platform that helps individuals understand their personal styles and adapt to those of others, enabling improved communication and teamwork.
Unlike many providers who hand off assessments and leave clients to figure it out, Integris stays closely involved throughout the process. They tailor every engagement to the organization’s culture, objectives, and people—ensuring the learning is relevant, practical, and sustainable.
“I know I can work with the Integris team,” says KJ, “They give me the tools I need on day one. Leaders, individual contributors, and teams have the tools that they need to know a bit more about who they are and how they can be more effective.”
Turning Insight into Real-World Action
Integris began by getting to know Lumin—its mission, its people, and the everyday realities of their work. Then, using Everything DiSC on Catalyst, Lumin facilitated interactive sessions that helped employees explore their communication and work styles.
Through engaging discussions, real-world exercises, and ongoing use of the Catalyst platform, participants learned to adjust their communication approaches. Catalyst provided them with ongoing access to insights that they could apply instantly in conversations, meetings, and team collaborations.
“I had team members telling me that Catalyst was a game changer, that their ability to build maps to understand each other’s communication styles and working priorities and preferences felt like giving them light in a room where maybe they’ve only seen darkness.”
The Integris team also provided continued support behind the scenes after the initial rollout—helping Lumin continue to roll out to the broader organization. As KJ explains it,
“The change was immediate. People started using DiSC language in meetings and coaching sessions. You could see relationships shifting—people were more patient, more curious. It gave us a shared vocabulary that’s really strengthened our culture.”
A Partner with Proven Impact
With decades of experience in Everything DiSC, The Leadership Challenge, and The Five Behaviors of a Cohesive Team, Integris has built a reputation for more than just expertise—they’re known for caring about their clients’ needs and results. Their clients describe them as responsive, collaborative, and genuinely interested in the long-term success of their clients.
“Integris is different, they’re not just a vendor—they’re a true partner. They understand our needs, they’re accessible, and they make the tools come alive for our people.”
KJ Jenison
By combining technical expertise with personal support, Integris helps organizations like Lumin bring tools for successful engagement into the daily work lives of their employees.
You Can Have Transparent Communication Too
Communication is the foundation of every great culture. When your people understand themselves—and each other—everything changes: collaboration strengthens, trust deepens, and performance rises.
If your team could benefit from more transparent communication, stronger relationships, and a shared language for connection, Integris can help.
Schedule a consultation with Integris to explore how Everything DiSC on Catalyst can transform your workplace communication and unlock your team’s full potential.
