Voice your opinions even at the risk of causing disagreement.

Today’s Tip:

Get your team on the same page in understanding that conflict is both good and necessary. Set the expectation that conflict is required, and then encourage all to engage in earnest and respectful debate during meetings.

Food for Thought:

Conflict is about a focused and productive exchange of diverse ideas and opinions. When team dynamics are ruled by trust, everyone is able to engage freely and passionately in the debate of issues and concerns important to the team.

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IMPACT! Leadership Tips are adapted from The Leadership Challenge® and The Five Behaviors of a Cohesive Team™. The Leadership Challenge®. © James M. Kouzes and Barry Z. Posner, published by John Wiley & Sons. All rights reserved. The Five Behaviors of a Cohesive Team® 2014 Patrick Lencioni and John Wiley & Sons, Inc. All rights reserved.


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