Leadership Tip: Build Trust by Asking for Input
Ask team members for input regarding your area of responsibility.
Provide a forum for quick and effective exchanges of feedback. This can be part of a regularly scheduled team meeting or incorporated into a team-building off-site. During your next meeting, ask each team member to provide two pieces of feedback to every other team member. Ask:
- What does the person regularly do that really benefits the team?
- What should she keep doing?
- What does the person sometimes do that slows down the team?
- What should she try not to do.
Done respectfully, this exercise can constructively surface issues that might otherwise take months to address.
Food for Thought:
Trust requires open and honest feedback, even when things might be hard to say or hear. Feedback is a gift. Being open to giving it and receiving it can help teams perform at a higher level.
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IMPACT! Leadership Tips are adapted from The Leadership Challenge. © James M. Kouzes and Barry Z. Posner, published by John Wiley & Sons. All rights reserved. And The Five Behaviors of a Cohesive Team © Patrick Lencioni and John Wiley & Sons, Inc. All rights reserved.