ENCOURAGE THE HEART
Make it a point to let people know about your confidence in their abilities.
In your next meeting, acknowledge anyone who has learned a new skill, tackled a problem, dealt effectively with a difficult client situation, or in some way made a contribution to furthering the group’s shared vision and objectives.
Food for Thought:
Leaders expect the best and inspire others with courage and hope. They recognize people’s contributions to the common vision. They make people feel valued and important.
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IMPACT! Leadership Tips are adapted from The Leadership Challenge® and The Five Behaviors of a Cohesive Team™. The Leadership Challenge®. © James M. Kouzes and Barry Z. Posner, published by John Wiley & Sons. All rights reserved. The Five Behaviors of a Cohesive Team® 2014 Patrick Lencioni and John Wiley & Sons, Inc. All rights reserved.