Lean Six Sigma Simulation

Objectives

  • Develop an understanding of the Lean Six Sigma improvement methodology and terminology.
  • Introduce the DMAIC (Define-Measure-Analyze-Improve-Control) Improvement Model and demonstrate common process improvement tools.
  • Experience using the methodology to improve a business process applying basic tools of Lean Six Sigma.

HOW DO WE MAKE LEARNING IMPROVEMENT CONCEPTS AND BUSINESS CHANGE FUN AND ENGAGING FOR OUR PEOPLE?

We could teach process improvement methods and tools in a standard classroom layout, but we know adults learn best by being engaged in learning and practicing the tools. To really feel how Lean Six Sigma can make a difference takes something more than hearing people talk about it, it requires taking action to apply the ideas and experience improvement as it takes place.

During the Integris FastPitch™ lean simulation program, participants work in a virtual corporation to experience a powerful, direct connection to innovative, customer-driven business improvement. Each participant plays roles in a “real-life” organization struggling to increase capacity and performance to meet the needs of the customers. They are challenged to:

  • Understand the Current State of the process
  • Learn to hear the Voice of the Customer to define the customer requirements
  • Gather and use data and measures to identify the root causes of process performance issues and customer dissatisfaction
  • Analyze the process for value, flow and variation
  • Develop, pilot and implement countermeasures and solutions
  • Plan change management for their new process
  • Learn to document their ideas and knowledge of the process and changes
  • Build skills to work as a team to execute effective improvement activities

Throughout the lean simulation participants will experience the process improvement tools and concepts by applying them to a new organization. However, to make the session impactful for employees when they return to the real world, the facilitator will frequently “step out” of the Simulation and lead a group discussion about applying concepts and tools within the organization, creating a ready list of opportunities for participants to continue their education on the job.

“It’s easier to act your way into a new way of thinking, than think your way into a new way of acting.” – Jerry Sternin

Get your employees acting with an improvement mindset, using tools that can help them be successful in this new way of thinking. The Simulation, with a combination of “training” and “facilitated brainstorming” results an extremely effective session meant to enable people to change their actions and to gain a new way of thinking as well. Create the language and understanding of the methods and tools of improvement for your organization.

Duration

8 Hours (1 Day)