Lean Culture
The Power of Process Walks: What is REALLY Going on Here?
As a participant in the district fund creation process, that much was clear to Chris Franco of King County’s Finance and Business Operations Division.
Read MoreMaximizing The Holy Grail of Operational Excellence: Lean
By starting with three Leader Standard Work components leaders will become more effective Lean Leaders and Lean transformation will start to take hold.
Read MoreCascading Enterprise Alignment: Taking Lean Six Sigma to the Next Level
King County’s Finance and Business Operations Division was hitting major milestones on its Lean journey by mid-2016. In the three years, the division had…
Read MoreStrategic Performance Management: What Do You Do When You’ve Almost Achieved Your Vision?
It’s March 2016. The management team of King County’s Finance and Business Operations Division meets to do a “quick refresh” of the division’s clarity map.
Read MoreDriving Our Way Out of the Fog: Building Organizational Clarity FOREVER! (Part 2)
2 years after kicking off the effort to bring clarity to the City of SeaTac with a vision, mission, values and goals, an employee survey showed improvement.
Read MoreDriving Our Way Out of the Fog: Building Organizational Clarity FOREVER! (Part 1)
SeaTac’s story: Teenaged city learns to drive. Although the City of SeaTac staff members did not create the vision, we had developed commitment to it.
Read MoreOff to a Great Start: Financial Services Success Story
Many of the participants in this initial group have already implemented additional improvements in business and continue to help the culture move forward.
Read MoreUsing Cause and Effect to Get Past the “Usual Suspects”
The Cause and Effect Diagram. This tool is also referred to as a Fishbone Diagram, or Ishakawa diagram.
Read MoreUnlisted: Discarded Facilitation Tools and Techniques
This is the “Unlist.” That’s what this list is – three things I’ve tried and discarded from the tool belt. They are “unlisted.”
Read MoreWine and Waste: A Value Stream Primer
Wine and waste. These terms are not typically “paired” in our house. Wine is rarely wasted in the consumption process.
Read MoreYou Can, Even if Management Won’t
Most of us in office jobs have a fair amount of flexibility in how we accomplish responsibilities. There are steps you can take to make your job “leaner”
Read MoreInspire Teams with Why
Spending just a few minutes on the “why” for your team may provide a huge difference in the type of cooperation and collaboration received.
Read MoreA New Culture in Government Services
Using The Leadership Challenge® to Develop a New Culture in Government Services
Read MoreKing County & Integris Featured in ASQ Lean Enterprise Division Newsletter
o help overcome this they worked with Integris as well as internally. Read through the newsletter as attached below for a full review and coverage.
Read MoreThe Four Dimensions of Lean Culture
The Four Dimensions of Lean Culture™ is a highly effective framework for structuring holistic organizational change efforts.
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