The Leadership Challenge and Building the Problem-Solving Muscle

It starts with leadership

King County FBOD Supervisor Christy Trautman talks about The Leadership Challenge and building the problem solving muscle. She mentions that their lean journey started with leadership because they recognized that leaders need to Model The Way otherwise there would have been no buy-in from the staff. She also talks about how she’s moved to a place of Enable Others to Act when she meets with them one-on-one.


Samantha Kerrigan