Be willing to apologize

Build Trust

Be willing to apologize to other team members

Today’s Tip: Use a personality instrument to help team members understand one another’s different preferences, skills and attitudes, and identify collective strengths and potential blind spots of the team. Profiling tools, such as Everything DiSC®, help break down barriers by allowing people to better understand and empathize with one another.

Food for Thought: Operating within a trust-based team, individuals are comfortable being vulnerable with one another, comfortable being open—even exposed—and honest about missteps in relationships, failures in work performance, all types weaknesses, and even fears.

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IMPACT! Leadership Tips are adapted from The Leadership Challenge® and The Five Behaviors of a Cohesive Team The Leadership Challenge®. © James M. Kouzes and Barry Z. Posner, published by John Wiley & Sons. All rights reserved. The Five Behaviors of a Cohesive Team. ® 2014 Patrick Lencioni and John Wiley & Sons, Inc. All rights reserved. Integris Performance Advisors is an independent authorized partner of John Wiley & Sons, Inc.


Samantha Kerrigan

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