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Streamlining Operations

Need better ideas and greater buy-in? Play ball!

A simple communication tool that works “No one ever asks for my opinion around here. It’s like they don’t think I have anything useful to add.” “Sure, they ask for our ideas. But they already know what they want to do. They are just checking the box.” “Communications around here stink. Sharing ideas is like…

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The Power of Vision

Golden Wheat

Culture change is hard work. For Hartford HealthCare (HHC), it begins with some clearly articulated vision statements. Read more.

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The Power of COPQ

Glacier Tunnel

One of the basic concepts discussed in Lean Six Sigma is the idea of the Cost of Poor Quality (COPQ). It is a simple sounding concept that possesses power.

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